Choose your access in the app
Free accounts can create up to 10 animals, one rack and five gallery photos per animal. Pro adds unlimited animal, rack and gallery-photo capacity plus bulk logging, reports, breeding tools, feeder inventory, collection insights and advanced care reminders. Existing records are retained when a paid subscription ends; creation beyond free limits and Pro features can require renewed access. Eligible founding members retain their previously promised capacity benefits.
Current US reference prices
Monthly Pro: $4.99/month. Annual Pro: $29.99/year. Lifetime Pro: $79.99 as a one-time purchase. These US storefront prices were verified September 30, 2026. Local currency, taxes, availability, current price and eligibility appear in the app’s Apple purchase screen before confirmation. The eligible annual introductory offer is one month; it is not available to every account. Do not assume that a completed trial purchase is already a payment.
An eligible founding-member lifetime offer may appear for established qualifying accounts. It is not a general offer to new accounts. Lifetime access is a non-recurring purchase; it does not promise a particular lifetime for the service or free unrelated products.
Renewals and trials
Monthly and annual plans renew automatically unless canceled. An eligible trial can begin with no initial charge and transition to the paid plan under the terms shown by Apple. Review the displayed price, billing period and trial conditions before confirming. For a free or discounted trial, Apple advises canceling at least 24 hours before the trial ends if you do not want renewal.
Manage or cancel
On iPhone or iPad, open the device’s Settings → your name → Subscriptions → Reptile Tracker. The app’s Settings also provides Manage Subscription for an active subscriber. Apple’s cancellation instructions explain current device-specific steps. Removing the app or deleting its account does not cancel billing.
Restore purchases
Open Reptile Tracker → Settings → Restore Purchases using the Apple Account that made the purchase. A completed restoration can find no eligible purchase. If the expected access is missing, contact support.
Refund requests
Apple processes App Store charges and determines refund eligibility. Submit a request through reportaproblem.apple.com. We cannot promise that Apple will approve a refund.
License and privacy
The app uses Apple’s standard Licensed Application End User License Agreement. Read the Privacy Policy for purchase verification and data handling.